After Sales Services

After Sales Services
KJ POWER has after sales teams in Istanbul Head Office, Istanbul Europe District Office and through distributors all around Turkey.

Our after sales team provides services including ‘Installment, Start-Up, Commissioning, Periodic Maintenance, Repair, Warranty.’

Warranty period starts from the day of commissioning the genset, and it ends after 2 years or 1000 working hours for the domestic market, 1 year or 500 working hours for foreign countries.

The operating personnel at the genset location should take instructions including ‘Operating the genset, Maintaining the genset, Troubleshooting the main problems on the genset.’ These trainings are essential before our service teams go to genset for regular periodic maintenance.

KJ POWER offers periodic maintenance services to the customers who demand that service.

For synchronization systems that we produce in our factory, our engineers are commissioning the gensets at project’s location whether in Turkey or not.

We are keeping stocks of all spare parts for engines and alternators in our Istanbul warehouse.

We only use and provide genuine spare parts which are all tested and approved for our generators.

Our stock of spare parts includes parts for fast repairs and most demanded spare parts by our customers.

Missing-in-stock parts can promptly be provided from our suppliers by urgent order system.